Data protection

Privacy policy: Frontlead

1. information on the collection of personal data

(1) In the following, we provide information about the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.
(2) By using this website, you agree to the following provisions of the privacy policy. You can revoke your consent to this privacy policy or to individual points at any time by contacting us. This privacy policy may be amended or updated from time to time. If changes are made, you can recognize this by the changed date under “Last update” at the beginning of the privacy policy. If you continue to interact with us after the changes we have made, you will be deemed to have consented to the changes. You should therefore check this data protection declaration regularly to ensure that it is up to date.
(3) The controller pursuant to Art. 4 (7) GDPR is Dietmar Stuck, Frodlgasse, 9020 Klagenfurt am Wörthersee, mail frontlead io
(4) This website may contain links to websites, online applications or mobile platforms of other providers that are not covered by this privacy policy. Insofar as the collection, processing or use of personal data is associated with the use of the websites of other providers or by accessing other websites via a link, please note the data protection information of the respective provider, for the content of which we assume no responsibility or liability.
(5) When you contact us by e-mail or via a contact form, the data you provide (e.g. your e-mail address, your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after storage is no longer required, or restrict processing if there are statutory retention obligations.

2. newsletter
(1) With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
(2) We use the so-called double opt-in procedure to subscribe to our newsletter. This means that after you have registered, we will send you an email to the email address you have provided in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.
(3) The only mandatory information for sending the newsletter is your email address. After your confirmation, we will store your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.
(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by sending a message to the contact details given in the imprint.

3. partner program
If you would like to apply for our affiliate marketing program, we will process the following data from you:
– company, first name, last name, street, house number, zip code, city, country
– telephone, e-mail, VAT number
– website, number of your followers, your message
This data processing is justified on the basis of pre-contractual obligations (Article 6 lit b GDPR).
If you do not provide us with your data, we cannot enter into a business relationship. If an affiliate marketing cooperation does not materialize, your data will be deleted after 3 months.

4. disclosure of data and transmission
(1) The personal data provided by you will be collected, processed and used exclusively for the purposes permitted by law and in compliance with the relevant data protection regulations. This means that your personal data will only be processed if there is a legal permission, i.e. in particular if the data processing is necessary for the provision of our contractual services or for the execution of the contract or if your consent has been given or to protect our legitimate interests (e.g. interest in optimizing the security of our online offer) or to fulfill our legal obligations.
(2) We process your data in particular for the purpose of supporting you as a potential or existing customer, to fulfill the contract or to carry out pre-contractual measures and for our own advertising purposes (for example, to send you offers or advertising brochures).
(3) This data will only be forwarded to third parties within the framework of the applicable legal provisions. Data is forwarded to third parties (e.g. to external service providers) in particular when this is necessary for the fulfillment or execution of the contract.
In addition, data is forwarded to third parties if this is absolutely necessary for the enforcement of applicable law, for example if we are required to do so by an official order or if legal proceedings require this (legal proceedings including criminal proceedings).

5. data retention, data access and data security
(1) The data shall be stored and retained beyond the termination of the business relationship until the expiry of the guarantee, warranty, limitation and statutory retention periods applicable to us; in addition, until the termination of any legal disputes in which the data is required as evidence.
(2) Access to the disclosed data is granted to the respective persons of our company involved in the processing and the process.
(3) The data is protected against unauthorized access by encrypted transmission, encrypted storage, a role authorization concept, a data backup concept and physical protection measures for the servers. The security measures are continuously revised in line with technological developments.
(4) If we use contracted service providers for individual functions of our offer, we will inform you in detail about the respective processes.

6. your rights
(1) You have the following rights vis-à-vis us with regard to your personal data:
– right of access,
– right to rectification or erasure,
– right to restriction of processing,
– right to object to processing,
– right to data portability.
(2) You also have the right to complain to the data protection authority about the processing of your personal data by us.

7. collection of personal data when visiting our website
(1) When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
– IP address
– date and time of the request
– time zone difference to Greenwich Mean Time (GMT)
– content of the request (specific page)
– access status/HTTP status code
– amount of data transferred in each case
– website from which the request comes
– browser
– operating system and its interface
– language and version of the browser software.
(2) Use of cookies:
In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk and assigned to the browser you are using and through which certain information flows to the body that sets the cookie (in this case us). Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.
This website uses the following types of cookies, the scope and function of which are explained below:
– Transient cookies (see a)
– Persistent cookies (see b).
a) Transient cookies are automatically deleted when the browser is closed. These include session cookies in particular. These store a so-called session ID, with which various requests from the browser can be assigned to the joint session. This allows the user’s computer to be recognized when the user returns to the website. The session cookies are deleted when the user logs out or closes the browser.
b) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. Every user can delete the cookies in the security settings of their browser at any time.
We also use HTML5 storage objects that are stored on the user’s end device. These objects store the required data independently of the browser used and have no automatic expiration date. The use of HTML5 storage objects can be prevented by setting the user’s browser to private mode. We also recommend that every user regularly deletes cookies and the browser history manually.
You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.
(3)Use of web fonts
External fonts, Google Fonts, are used on this website. Google Fonts is a service provided by Google Inc (“Google”). These web fonts are integrated by a server call, usually a Google server in the USA. This tells the server which of our web pages you have visited. The IP address of the browser of the end device of the visitor to this website is also stored by Google. You can find more information in Google’s privacy policy, which you can access here:
www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

8. use of Google Analytics & Co
(1) This website uses Google Analytics, a web analysis service of Google Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
(3) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are further processed in abbreviated form, so that they cannot be linked to a specific person. If the data collected about you is personally identifiable, it is immediately excluded and the personal data is deleted immediately.
(5) We use Google Analytics to analyze and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.
(6) Information from the third-party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.
(7) In order to provide the services offered on our website, we integrate content and services from Amazon, GetResponse, OceanCloud, Stripe and Cloudflare. Please also note their privacy policies and options for deleting personal data. Amazon AWS privacy policy: https://aws.amazon.com/de/data-protection

9. use of Tawk.to (live chat tool)
When the chat function on our website is activated, additional personal data is processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information), information about your request and contact details such as name or e-mail address. Purpose of processing: Analysis of user behaviour, support for website visitors with technical or content-related questions and optimization of content. The legal basis for processing: Your consent in accordance with Art. 6 (1) a GDPR. A transfer of data takes place: to the processor tawk.to inc, 187 East Warm Springs Rd, SB298 Las Vegas, NV 89119, USA. This may also involve the transfer of personal data to a country outside the European Union. The transfer of data to the USA is based on Art. 45 GDPR in conjunction with the European Commission’s adequacy decision C(2023) 4745, as the data recipient has undertaken to comply with the data processing principles of the Data Pricacy Framework (DPF).

(January 2025)

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